Khan M Vwh

About dilvery

I want to know how much time take to reach my order on royal kids Qazigund

On this no 705142****

And i have pay online for that

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OCTAVIAN A
map-marker Windsor, Ontario

No information for my order polaire x 2

I tried to track my order and I couldn't

View full review
Loss:
$196

Preferred solution: Full refund

Maria T Bnh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Es un timo

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A los 18 días enviaron otro producto que no cumpliuningunortea de las características ofrecidas el producto es vacumtravel

View full review
Loss:
$59
Cons:
  • Venta fraudulenta
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous
map-marker Madrid, Madrid

No comprar en esta tienda

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norte o gay forma de contactarles, pides una cosa y te envían lo que quieren de calidad inferior

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Alan A Utq

Deceptive Customer Service

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Updated by user Oct 19, 2019

Update:From the myshopwala refund policy Internet page, "RefundsWe believe in our products so much that we offer a 30 day No-Hassle refund policy. If you’re unhappy about your purchase, send us the product back and we’ll refund your money immediately."An email from myshopwala: "Shopwala Support via freshdesk.com Mon, Sep 23, 5:04 AM:Hello,Purchases made in our store are final, meaning that no refund or exchange will be offered after the shipment of your product. Kind regards,ShopwalaI have disputed the charge through my credit card company and I encourage each of the many consumers who contacted me and who have the same problem to do the same.

Original review Sep 19, 2019

I bought a fitness watch from myshopwalla.com having been attracted to their product by their Facebook advertisement. I received the watch about 3 weeks after the order was processed.

Frankly, it looks like a very nice item. The problem is one needs a smartphone to program the watch. I don't own a smartphone nor do I want to own a smartphone so I decided to return the watch. In addition, I was unhappy with the poor translation of the small manual that came with the watch or that no manufacturer's technical support number was included in the manual.

MyShopwala itself, the retail store, lists its Chinese business phone. I suppose if you want to call China, that would be a possibility. Customer service is handled via their in house email system. Here is their "Return Policy"

From: https://www.myshopwala.com/return-policy/

Refunds

"We believe in our products so much that we offer a 30 day No-Hassle refund policy.

If you’re unhappy about your purchase, send us the product back and we’ll refund your money immediately."

Shopwala refused to supply an address to which I could return the watch. After several email attempts, the replies I received advertused the reliability of their product. After many explanations to them stating the reason for the return, they continued to refuse to accept a return.

I offered to return the watch in exactly the same way as I received it, in its proper packaging and at my expense. They refused.

I would not recommend dealing with a company that falsely advertises their return policy and has no domestic customer service phone number to reach their deceptive customer service.

View full review
Loss:
$119
Cons:
  • Customer service and false return policy
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

2 comments
Guest

I am currently going through the same thing

Guest
reply icon Replying to comment of Guest-1752241

I had to dispute the charge on my credit card. I recommend that you do the same.

Here is their final message to me; a direct contradiction to their stated refund policy: "Shopwala Support via freshdesk.com 5:04 AM (18 hours ago) Hello, Purchases made in our store are final, meaning that no refund or exchange will be offered after the shipment of your product. Kind regards, Shopwala"

View more comments (1)
Mark R Tza

Scam Pakistani company

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Updated by user Nov 08, 2019

I had to appeal to PayPal to get it done.They wanted to know my explanation and they sent it to the scam company. PayPal to decided to refund the money, but I had to return the watch to China that cost me $40 and then PayPal will refund the funds.Meanwhile, the scam company sent another watch directly from England.This was something that they could have done 2 months ago, but I guess they did not want to until PayPal got involved.Now, I am waiting to get my $110 back while paid $40 for re-sending and now I have a new watch that works.I said all along, that there is nothing wrong with the watch and it is the app does not function (many people had mentioned that) and I guess they forced that app author to take out the bugs.I will never buy from this company again.

Original review Oct 09, 2019

Phones do not answer.

Emails asking the same questions.

The app they use for their watches has bugs and the author does not reply. Da Fit app is the application and has bugs.

Many people complain about them and also the app they use.

I would give them -1 if I could.

Some of their products do not work at all.

Just look them up on the net and see how many unhappy people are there.

No return address and no refund.

If you have paid them via PayPal, then write to PayPal.

This company is pure criminal to the core.

View full review
Loss:
$110
Cons:
  • Scam
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Mark R Tza
map-marker Kristiansand, Vest-Agder Fylke

Scam Pakistani company

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Phones do not answer.

Emails asking the same questions.

The app they use for their watches has bugs and the author does not reply. Da Fit app is the application and has bugs.

Many people complain about them and also the app they use.

I would give them -1 if I could.

Some of their products do not work at all.

Just look them up on the net and see how many unhappy people are there.

No return address and no refund.

If you have paid them via PayPal, then write to PayPal.

This company is pure criminal to the core.

View full review
Judee B Brt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deceptive Facebook ads

I bought a shower head from a Facebook ad that claimed a money back if not satisfied. Then when I finally received the purchase it was a plastic piece of cheap crap.

And I paid 55$ for it. Didn’t even have a hose.

So I want to return it but have been told they don’t give refunds. Liars!

View full review
Loss:
$55
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

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